By confirming a booking, the client has a responsibility to arrive on schedule for the session. A 15 minute grace period shall be granted per session whereby clients must contact a member of the Offbeat team before the session will be automatically cancelled with no refund given.
If clients arrive late for a booked session it shall not be extended except in exceptional circumstances. If further time is required the client must contact a member of the Offbeat team or rebook if necessary.
Unless a client has an account set up with Offbeat, all sessions are payable in advance. A 48 hour cancellation policy applies to all sessions. For clients with an approved account , any sessions cancelled within 48 hours of the booking will be charged at the full rate for the period of the initial booking.
The preferred method of payment is via our bank and clients shall be sent our bank details via our booking form.
If for any reason a client is unable to utilise a bank transfer then alternative arrangements can be made via PayPal using our PayPal account - firstname.lastname@example.org
In the unlikely circumstance that a session is cancelled by Offbeat Recording Studio and the client is unhappy with available alternative dates/times a full refund shall be given.
Offbeat Recording Studio reserves the right to rebook sessions without reason and are able to make amendments to costs and charges for services that we offer. Clients will be kept fully informed of any such changes. Confirmed sessions shall not be subject to price alterations.
Offbeat Recording Studio assumes no responsibility for any loss of information including individuals’ work and/or recordings of sessions. Offbeat Recording Studio endeavour to keep a full profile of all sessions for a period of 24 months.
If clients wish to obtain a copy of their session, please contact a member of the Offbeat team at least 1 month prior to the end of this period. Charges will apply and will be assessed on a case by case basis.